Customer Issue: The customer’s opener made louder and louder noises during operation, and began to slow down.
Our Solution: As the source of the noises was clearly inside the opener box, our team unplugged it and looked inside the casing. They found a bent spindle in the motor, and replaced it and several adjacent components that had been scratched, which solved the problem.
Customer Issue: Damaged panels.
Our Solution: We arrived at this customer's house and immediately noticed the damage. We then proceeded to remove the affected panels and installed new matching ones in their place. The customer was very happy with our work.
Customer Issue: Snapped spring.
Our Solution: This customer's torsion spring broke off and rendered her door inoperable. We quickly removed the leftover parts and installed a new oil tempered spring in its place which will last for much longer thanks to its enhanced durability. We then adjusted the new spring and made sure the door was fully operational again.
Garage Door Troubleshooting
Customer Issue: Door gets stuck halfway.
Our Solution: After making a thorough assessment of this customer's system, we discovered the problem to be with both a pair of worn out rollers and a track clogged with debris. After replacing the damaged components and clearing the track we made sure the door was able to fully open easily.